Essential cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.
Analytical cookies help us to improve our website by collecting and reporting information on its usage.
Social Sharing Cookies
We use some social sharing plugins, to allow you to share certain pages of our website on social media. These plugins place cookies so that you can correctly view how many times a page has been shared.
Your choice regarding cookies on this site
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. This web site is not responsible for any inaccuracies in the photos
For group reservation requests (over 5 bedrooms) Please fill the form below
(* mandatory fields)
Privilege Aluxes Isla Mujeres Other
€ $ £
leave blank if you would like to stay anonymous
Your email address will NOT be displayed on the site!
score 10 is the highest. If you leave it at 0 please fill the comment field below
* mandatory fields
Send your review!
Error Reporting Form
Please fill the form to let us know of any errors that you might have noticed or experienced on this website.
Please note, that this form can only accept details relating to website errors. For all other customer service related inquiries (e.g. New or existing reservations, cancellations etc) please refer to the “My Booking” section on the website or alternatively the “Contact Us” page.